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One-Stop Center
ACCESSIBILITY CHECKLIST

This checklist is intended as a preliminary tool to identify major barriers to accessibility. For a more comprehensive checklist, contact the Department of Rehabilitation ADA Technical Assistance Section: adatf@dor.ca.gov

~EXAMPLE~
Following is an example of how to complete this accessibility checklist:

*Part 1: Facility Accessibility: guidelines for access to the physical One-Stop center environment.

Part 2: Program Accessibility: guidelines for access to One-Stop programs, encompassing staff expertise, program materials and Resource Center equipment and information.
**Accessibility Rating -- Rate each item on level of accessibility:
3 = Very accessible
2 =Accessible but room for improvement
1 = Poor accessibility, action required to improve
0 = Not accessible, immediate corrective action needed
N/A = Not applicable at this location
***Action Needed to improve rating to a “3”
Indicate action to be taken to improve access


*Accessibility Guidelines
(Requirements for Accessibility Rating of "3")
**Rating
***Action Needed to
Improve Rating to a "3"
PARKING AREA
Sufficient number of disabled parking stalls (check local zoning)
3
No action required. Have 4 spaces and only need 3.
Disabled spaces clearly marked with signage and striping
2
Striping needs to be repainted and new sign ordered to replace old sign.
Spaces arranged so users donít have to travel behind parked cars
3
No action required
Parking area monitored to ensure vehicles in disabled stalls display disability placard
0
No Security Guard at this point but plan to hire one in near future.
Passenger drop-off/loading zones are marked, have curb cuts and/or ramps for wheelchair access.
N/A
No action required
Vertical clearance of 98", at least 1 space for vans
3
keep trees trimmed to maintain clearance
SIDEWALKS & PATHWAYS
Pathways from bus stop, sidewalk, and parking are well lit, level and free of surface/overhead obstacles.
1
Broken sidewalk needs repair: City contacted. Trees will be trimmed to remove overhead obstacles.
Curb ramps are located at appropriate points
3
No action required


One-Stop Location:_______________________________________________
Survey Conducted by:________________________________Date:___________

PART 1: FACILITY ACCESSIBILITY

Accessibility Guidelines
(Requirements for Accessibility Rating of "3")
Rating
Action Needed to
Improve Rating to a "3"
PARKING AREA
Sufficient number of disabled parking stalls (check local zoning)
 
 
Disabled spaces clearly marked with signage and striping
 
 
Spaces arranged so users donít have to travel behind parked cars
 
 
Parking area monitored to ensure vehicles in disabled stalls display disability placard
 
 
Passenger drop-off/loading zones are marked, have curb cuts and/or ramps for wheelchair access.
 
 
Vertical clearance of 98", at least 1 space for vans
 
 
SIDEWALKS & PATHWAYS
Pathways from bus stop, sidewalk, and parking are well-lit, level and free of surface/overhead obstacles.
 
 
Curb ramps are located at appropriate points
 
 
BUILDING ENTRANCE & EXIT
Doorway is at least 36" wide with 32" clear space
 
 
Floor on either side of door is level with 60" clear space on side of door swing, 44-48" on opposite side
 
 
Doors are automated and/or have accessible hardware, can be opened with minimum force
 
 
Doors have 10" minimum height kick plate at base
 
 
If accessible entrance/exit is different from main building entrance, prominent signs are present to provide directions to alternative entrance.
 
 
Steps, ramps and handrails are in good condition.
 
 
Exit doors are clearly marked and operable from inside without use of a key or any special knowledge or effort
 
 
SIGNS & IDENTIFICATION
All signs must display the International Symbol of Accessibility to identify facilities that are accessible to persons with disabilities. This includes:
  • Accessible parking spaces
  • Accessible passenger loading zones
  • Accessible building entrances & stairways
  • Accessible restrooms
 
 
Restroom signs include international symbols for accessibility and designating male or female
 
 
In buildings of 2 or more stories, stairwell signs are posted at each floor. Signs display both raised Arabic numerals & Braille.
 
 
Warning signs regarding unauthorized use of disabled parking spaces are posted at each entrance to parking area. Letter height minimum of 1"
 
 
RECEPTION AREA
Easy-to-read signs provide instructions for requesting accommodations
 
 
Reception counter includes a lowered portion that is 28" to 34" high, and 30" wide for wheelchairs, (or alternative work surface is available)
 
 
Minimum 30" X 48" clear floor space is provided
 
 
Sign-in sheets on clipboards so users can hold
 
 
Unobstructed pathways 36" wide to other areas
 
 
GENERAL OFFICE ACCESSIBILITY
Drinking Fountain - accessible water fountain (such as "hi-lo" fountain to accommodate wheelchair uses and those with difficulty bending), OR water cooler with cup dispenser, other access to water.
 
 
Restrooms - at least one wheelchair-accessible stall with grab bars and minimum force flush valve; sink & counter area is accessible with minimum-force faucet handles; door sign displays international symbol of accessibility.
 
 
Temperature controls: building temperatures are maintained within a comfortable range.
 
 
Smoking: prohibited anywhere in building; smoking area located outside is at least 20 feet from building entrance and main pathways.
 
 
Elevators - Braille or tactile labels on call button and floor indicators; emergency phone/call button compartment door opens with minimum force; doors automatically reopen when objects pass through opening; visual and audible signals indicate floor position.
 
 
EMERGENCY PREPAREDNESS
Emergency Response & Evacuation - Procedures are in place for emergency preparedness and evacuation, including instructions on how to assist disabled clients during emergency. All employees have been trained in procedures and regularly hold practice drills.
 
 
Evacuation Route Maps - are posted in all meeting rooms and common areas.
 
 
Emergency Exits are clearly identified and evacuation assembly areas are accessible.
 
 
First Aid/CPR - Designated staff members have First Aid/CPR certification and a first aid kit is accessible to all areas.
 
 


PART 2: SERVICE ACCESSIBILITY

Accessibility Guidelines
(Requirements for Accessibility Rating of "3")
Rating
Action Needed to
Improve Rating to a "3"
STAFF EXPERTISE
One-Stop employees have been trained, and can demonstrate knowledge of these topics:
 
 
Disability Etiquette - all staff understand how to communicate effectively with persons with disabilities.
 
 
Major types of disabilities & impact on job performance -- all client-contact staff have a basic understanding of how disabilities may limit a personís ability to perform job tasks.
 
 
Skills Assessment Intake/Eligibility Specialists & Case Managers are adept at assessing clientís current skills, identifying additional training or preparation needed.
 
 
Career Planning Case Managers & Job Developers are skilled in assisting clients to select target careers and prepare for success.
 
 
Job Development & Retention - Job Developers & Job Retention Specialists can assist job seekers in finding good jobs and succeeding on the job.
 
 
Job Accommodation Strategies - Case Managers, Job Developers, & Job Retention Specialists understand strategies for selecting and maintaining appropriate workplace accommodations.
 
 
Access to Resources - Case Managers, Job Developers know how to obtain outside services to aid participantsí job search (eg, sign language interpreters, counseling, training)
 
 
Employer Financial Incentives - Case Managers, Job Developers are aware of financial incentives and how to obtain them for employers who hire workers with disabilities.
 
 
ORIENTATION
During orientation, attendees are informed that the One-Stop serves people with disabilities. Instructions are provided for requesting special accommodations, such as personal assistance or materials in an alternative format. One-on-one orientations are available.
 
 
Handouts, forms and other printed materials are also available in adaptive formats such as: enlarged print, Braille, audiotape, and computer disk.
 
 
Videos are closed-captioned for deaf and hearing impaired.
 
 
PowerPoint presentations employ minimal graphics, high-contrast lettering/backgrounds, and no distracting patterns.
 
 
Room lighting is adequate to allow persons who are deaf and hearing impaired to lip-read and read signing.
 
 
Assistive Listening Devices (ASL's) are available to transmit sound directly to personal hearing aids.
(Not required, but recommended).
 
 
Staff members are available to read materials, assist with completion of forms, and provide other assistance as required.
 
 
RESOURCE CENTER
Public Telephones - at least one phone is wheelchair-accessible, has volume control (hearing aid compatible), and handset cord min. 29" in length. Phone books are located within easy reach.
 
 
TTY/TDD - (2): 1 in reception area and 1 in Resource Center for public use. One should be on a dedicated phone line, and available staff member is trained in proper use.
 
 
Fax machines & copiers are accessible and staff assistance is available.
 
 
Scanner available to scan documents for computer access
 
 
Brailler available to convert printed documents to Braille
 
 
Computer Workstations
Large screen high-resolution monitor (19"- 21") is available for vision impaired.
 
 
Black & white labels on keyboard to enlarge key labels for easier identification.
 
 
Height-adjustable workstation OR accessible station: Minimum 30" X 48"clear floor space
Desk height minimum 28" & maximum 34"
Knee clearance 27" high, 30" wide and 19" deep
 
 
Footrests are available upon request.
 
 
Ergonomic chair is available with instructions for proper adjustments, or staff can assist with adjustments.
 
 
Keyboard Key Guards are available.
 
 
Adjustable keyboard/mouse tray is installed at selected stations.
 
 
Ergonomic keyboard is available.
 
 
Ergonomic mouse is available.
 
 
Headphones for computer are available.
 
 
Tape recorder with headphones is available.
 
 
Rack Ball or Glide Pad Mouse is available.
 
 
Glare guards are installed on selected monitors
 
 
Resource Center staff will assist participants to enlarge icons, change patterned backgrounds, adjust or disable sound. Staff can turn on/off built-in accessibility features.
 
 
Task Lighting is available to illuminate printed materials
 
 
Hand/Stand Magnifier with light is available to read printed materials.
 
 
Copy stand/holders are available throughout Resource Center.
 
 
Mylar overlays are provided to facilitate reading for those with cognitive/learning-disabilities.
 
 
Software Accessibility
Keyboard equivalents or "hot keys" are available in place of all mouse actions.
 
 
Easy to read instructions are available on keyboards or "hot keys"
 
 
Arrow keys can be used to navigate through menu and tool bars
 
 
Pressing the ENTER key or space bar will select desired item
 
 
There are text equivalents for all icon functions or icon selections on the menu, tool bar and format bars
 
 
Desktop wallpaper is free of patterned backgrounds or pictures
 
 
Participants can override or disable flashing, rotating, or moving displays
 
 
Screen reading software is installed on at least one computer and staff is been trained in its use.
  
 
Magnification software is installed on at least one computer and staff is trained in its use.