Employ-ABILITY Resource Manual - Disability Etiquette

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DISABILITY ETIQUETTE

These handbooks present guidelines on appropriate and acceptable behavior when interacting with people with disabilities. The etiquette guidelines presented are consistent with practices endorsed by recognized national disability organizations and also comply with the Americans with Disabilities Act. However, it should be noted that there are over 50 million Americans with disabilities, and people with disabilities don’t always agree on what is offensive or correct. The final determination of what is appropriate behavior must always follow not just legal correctness, but must also take into account the feelings and needs of each individual with a disability.

There are two etiquette handbooks contained in this website. Click on the link that is most appropriate to your situation. The first link is geared toward businesses and contains additional information on hiring practices. The second link focuses on WorkSource Centers/service providers, and the importance of starting with a positive attitude.


Businesses:

Employers’ disABILITY Etiquette Handbook

WorkSource Centers:

ACCESSIBLE ATTITUDES: disABILITY Etiquette for WorkSource Staff


Employ-ABILITY Resource Manual